Question 1

How is the price calculated?

Accepted Answer

Price depends on two things: the number of pages and the number of characters in your book. More pages and more characters means more illustrations - the pricing reflects that.

Question 2

What do I receive after paying?

Accepted Answer

The physical book shipped to your door, plus the digital PDF and Book Viewer link included free - all sent to your email as soon as they're ready.

Question 3

How long does it take?

Accepted Answer

Most books are ready in 2 to 10 minutes depending on the number of pages and characters.

Question 4

Where do you ship?

Accepted Answer

We print locally in 33+ countries and ship to your door, usually in 3-5 days. Every physical order includes the digital PDF for free.

Question 5

What if there's a problem with my printed book?

Accepted Answer

You'll review the digital file before we send it to print, so you can catch anything you're not happy with. Once approved, orders are final - but if it arrives damaged or with a manufacturing defect, contact us within 14 days and we'll make it right.

Question 6

What happens to the photos I upload?

Accepted Answer

Your photos are used only to generate the illustrations and are deleted automatically once the book is ready. We never store, sell, or share them.

Question 7

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI-compliant payment provider. We never see or store your card details.

Simple, transparent pricing

Hardcover + PDF

Softcover + PDF

Everything included in every book

Common questions